Privacy Policy

Information we collect

When you submit an inquiry, we collect the information you provide, including your name, company, country or region, email, phone, product interest, model, capacity requirement, message, and any attached file. We also record limited technical information such as the source page, browser user agent, submission time, and a one-way hash derived from the network address for abuse prevention.

How we use information

We use submitted information to review equipment requirements, communicate about the inquiry, prepare technical or commercial responses, maintain inquiry records, improve the website, and prevent spam or misuse. We do not sell personal information.

Files and technical data

Only submit files you are authorized to share. Product drawings, specifications, and photos may be reviewed by YOKO personnel and relevant equipment partners when necessary to respond to the project. Do not submit regulated patient data, passwords, or unrelated sensitive personal information.

Optional analytics and consent

Google Analytics 4 and Yandex Metrica remain disabled until you select “Allow analytics.” If allowed, they receive limited usage information such as the page path, language, equipment identifiers, event type, and result counts. We do not send the name, company, email, phone number, attached file, or inquiry message entered in a form to either analytics service.

Your choice is stored in your browser. You can reopen Analytics settings from the button displayed on the website and withdraw consent at any time. Withdrawing consent reloads the page without the optional analytics scripts.

Retention and security

Inquiry records are retained for business, technical, and legal needs and are deleted or anonymized when no longer required. We apply reasonable access, validation, and storage controls, but no internet transmission or storage system can be guaranteed completely secure.

Your choices

You may request access, correction, or deletion of personal information associated with an inquiry, subject to applicable legal and record retention requirements.

Contact

Privacy questions can be sent to info@sxyoko.com. The website is operated by Shaoxing Yoko Import & Export Co., Ltd., Ruao Industry Park, Xinchang, Zhejiang, China.